Effective date: 3 September 2026 Last updated: 11 September 2026
These terms are an agreement between you and Acadia Music Group, Inc. (“VenuVio”, “we”), 6 Public Landing, Camden, Maine. By creating an account you accept them. If you are accepting on behalf of an organization, you confirm you may bind it.
0. What these terms cover
The website — venuvio.io |
Public information and the early-access waitlist. Section 1A applies. |
The application — app.venuvio.io |
The platform. All of these terms apply once you have an account. |
Reading the website binds you to section 1A only. Creating an account binds you to all of it.
1A. Using the website
You may read it, and share links to it. You may not copy its content for commercial use, scrape or bulk-download it, or present it as your own.
The site’s text, design, logo and the VenuVio name belong to Acadia Music Group, Inc. Nothing on it is a contract, an offer, or a promise about what the platform will do or when.
Joining the waitlist creates an early-access account on the website, so you can return and change or delete what you told us. It is not an account on the VenuVio platform and not a queue position. Joining it means we may contact you about early access — nothing more. It gives you no right of access, no priority, and no obligation on us to launch, to invite you, or to invite you in any particular order. You can leave at any time — delete the account yourself from the “Delete my account” page, or write to info@venuvio.io.
Sign-in is by a link emailed to you. Keep it to yourself: anyone with the link can reach your early-access profile until it is used or expires.
Do not submit anyone else’s details to the form.
1. What VenuVio is
A platform for arranging live music: promoters and venues plan events, artists maintain profiles and availability, and performances are recorded.
We are not a party to your bookings. A booking is an agreement between the people making it. We provide the tool that records it.
2. Your account
You must be at least 16 and give accurate information. You are responsible for what happens under your sign-in, so keep your password to yourself and tell us at info@venuvio.io if you think someone else has it.
One person may hold several profiles — an act, a venue, a promoter business. You may not create an account impersonating someone else, and you may not use another person’s account.
3. Organizations and who may act for them
Accounts belong to organizations. An organization’s owner or administrator can add people to it and act on its behalf. What you do while acting for an organization binds that organization, not you personally — and equally, an organization is responsible for what its members do in its name.
4. Profiles, and listing someone else
You may record an act or venue you are booking, so you can plan a show, even if they have not joined. If you do:
- Record only what is accurate, and only contact details you were given for booking purposes.
- The act or venue may claim that listing at any time. When they do, the profile becomes theirs — its name, description, media and availability pass to their control and out of yours. Your own records of shows they played remain yours, because you need them for licensing and accounting.
- If they ask to be removed instead, we will remove it.
Do not list someone as a way of claiming a name, and do not re-create a listing someone has asked to have removed.
5. Invitations
Some accounts may invite others to join. Invitations are limited in number per week unless we agree otherwise with you.
Invite only people you actually want on the platform, in a working relationship or with a genuine reason to expect your invitation. Do not use invitations to send bulk or unsolicited mail, and do not use addresses from a list the person did not give you. We may withdraw invitations, reduce or remove your allowance, or close an account that ignores this.
6. Your content
What you upload stays yours. You give us permission to store it, and to show it to other users to the extent your own publication settings allow — nothing more. Your profile is unpublished until you publish it.
You confirm you have the right to what you upload — photographs you own or have permission to use, recordings you may share, and names of line-up members who know they are listed.
We may remove content that breaks these terms or the law, and will tell you why.
7. Performing rights, licensing and fees
VenuVio helps you record performances, and track the licenses a venue holds.
It is not a license and it does not grant performance rights. Obtaining the right license for a performance remains the responsibility of whoever is legally required to hold it — usually the venue or the promoter.
Disclosure. Acadia Music Group operates VenuVio and uses it as a promoter. We do not give ourselves booking priority, better placement, or access to another organization’s events, artists or fees — the platform separates organizations from one another and we are subject to that separation like anyone else. If you believe otherwise, write to info@venuvio.io.
Check what we calculate. Fee schedules change and the figures we produce depend on what has been entered. You are responsible for what you submit to a PRO and for what you pay. We will correct our end promptly if you tell us something is wrong.
8. Acceptable use
Do not: break the law; impersonate anyone; upload material you have no right to; scrape, crawl or bulk-extract data from the platform; try to reach accounts or data that are not yours; probe or interfere with the service; or use it to send unsolicited commercial messages.
Report anything that looks wrong to info@venuvio.io.
9. Availability, and what we promise
We aim to keep VenuVio available and accurate. We do not promise it will be uninterrupted or error-free. It is provided “as is”, without warranties, to the extent the law allows.
Paid plans, when introduced, may carry a service commitment. This clause will be updated before any paid plan is offered.
10. Liability
To the extent the law allows, we are not liable for lost profit, lost bookings, lost data, or indirect or consequential loss. Our total liability for any claim is limited to the greater of the fees you paid us in the previous 12 months, or US$100.
Nothing here excludes liability that cannot lawfully be excluded — including for death or personal injury caused by negligence, or for fraud.
11. Your responsibility to us
You will cover us against claims arising from your content, your bookings, your use of the platform in breach of these terms, or your failure to hold a license you were required to hold.
12. Ending it
You may close your account at any time — write to info@venuvio.io.
We may suspend or close an account that breaches these terms, and will say why unless we are legally prevented. If we close your account without cause, we will refund any fees covering a period you no longer get.
When an account closes, profiles are removed. Records of bookings that already happened are retained as described in the Privacy Policy, because the other party needs them.
13. Changes
We may change these terms. Material changes will be notified to account holders by email at least 30 days before they take effect. Continuing to use VenuVio after that means you accept them.
14. Law
Governed by the laws of the State of Maine, United States, with the courts of Maine having jurisdiction.
Nothing here removes a protection you have under the mandatory consumer law of the country you live in.
15. Contact
info@venuvio.io · Acadia Music Group, Inc., 6 Public Landing, Camden, ME, United States